Testimonials

We use Brooks products because they are reliable. As a company, we want to provide our customers with the best quality service and solution.

Brooks provide excellent service and a product that you can sell with confidence. Brooks have been ahead of the pack with smoke alarm reform product wise. Great quality product.

A reliable smoke alarm is very important, no call backs, saves time and adds confidence.

Brooks have quality products, great range and great staff. Always efficient - outstanding product knowledge. Keep up the great work to all the Brooks team. The team have been a great help and have offered outstanding service.

One of our technicians attended a property today. The property contained Brooks smoke alarms that SATS had installed. The property had recently been affected by fire. I thought I would let you know your product saved the lives of a young family all members were able to leave the property safely. They were very grateful for our service and thanked the SATS team for what we do. I would like to extend the thanks to your team at Brooks for providing us with a great product.

Brooks assisted us with an apartment build, which we both had great success. Brooks was our choice as their fire system has great ease of use for programmers and users. They are also local, so only a phone call away for support. Throughout our relations with Brooks we have found them to be very professional, helpful and knowledgeable. We can now successfully install smoke detection systems with confidence. We have recommended Brooks to other contractors and developers in the past, as a professional company with quality procedures. Helpful and friendly staff who go the extra mile to offer great service.

Our experience with Brooks has been great. Very well informed of their products and what’s best for individual projects. Also they are up to date with all the latest Australian Standards and BCA rules and regulations, which makes it that much better dealing with a one stop shop. Working with Jim Tsanidis and the Brooks team has been awesome. Jim bring value engineering and a wealth of knowledge to the project and gets involved from day one to the completion date, making the process for product selection and site installation a smooth process and defect free. We would certainly recommend Brooks to others. Their service and professionalism is second to none.

Our experience of working with Brooks has been very very good, excellent in fact, superb. They listen to our specific needs and help solve them! They are very generous with their time. We really appreciated a fire engineer coming to Dunedin to talk about what we needed, to look at the environment and to discuss scenarios, to work with us around the problem areas and offer options. Lester has been down, he’s phoned, he supports us and explains how things work. We now have a specific system to meet our specific needs in a multi complex environment. We would like to thank everyone at Brooks. We are grateful for their support, their advice and for listening to us. We now have a product that we have Tried, Tested and Trust. So much so that we are putting it into some of our other environments.

We got involved with Brooks through tendering and they were recommended as preferred supplier. Brooks have their systems installed in many residential facilities and we have experience with Brooks Panels over many many years. I have found Brooks to be helpful, obliging, readily contactable, responsive to problems and their after sales support / service and follow up is impressive.

I measure a company’s performance on their abilities to resolve problems and provide fair / equitable / expedient outcomes. That’s something that stands out with Brooks many years and is probably their most important asset.

We have been using the Brooks range of smoke Alarms for more than 5 years now. Our clients are very happy with the comprehensive range of Brooks products that we can offer them. The service and support that we receive from the local Brooks team, Jessica in particular, gives us the greatest of confidence to recommend Brooks products to all of our clients.